VACANCIES – CARIFESTA XV (Volunteer Coordinator)

Volunteer Coordinator

Position Summary

The Volunteer Coordinator for CARIFESTA 2025 will be responsible for recruiting, training, managing, and retaining a team of volunteers essential to the festival’s success. The coordinator will develop and implement a comprehensive volunteer program, ensuring volunteers are well-prepared, supported, and motivated throughout the event. This role requires excellent organizational and people management skills to ensure a seamless volunteer experience from onboarding through to post-festival appreciation efforts.

Key Responsibilities

1. Volunteer Recruitment & Onboarding

• Recruitment Strategy: Develop and implement a recruitment strategy to attract a diverse pool of volunteers across various roles for CARIFESTA 2025.
• Volunteer Registration: Manage the volunteer application process, ensuring all applicants are reviewed, interviewed, and assigned appropriate roles.
• Onboarding & Orientation: Create and deliver onboarding programs, including orientation sessions, training materials, and volunteer handbooks to prepare volunteers for their roles.

2. Training & Development

• Role-Specific Training: Organize role-specific training sessions for volunteers, ensuring they are equipped to handle their duties effectively.
• Leadership Training: Provide leadership and conflict resolution training for volunteer supervisors to manage their teams during the festival.
• Volunteer Briefings: Facilitate regular briefings to keep volunteers informed of festival updates, safety protocols, and any role adjustments.

3. Volunteer Management

• Scheduling & Assignments: Create and manage volunteer schedules, ensuring coverage for all festival activities and venues.
• On-Site Support: Oversee on-site volunteer coordination, providing real-time support, addressing concerns, and ensuring volunteers perform their duties effectively.
• Volunteer Retention: Implement strategies to motivate and retain volunteers, ensuring high levels of engagement and satisfaction throughout the festival.

4. Communication & Recognition

• Communication Channels: Establish clear communication channels for volunteers, using platforms like email, WhatsApp, and a dedicated volunteer management system.
• Feedback Collection: Collect and analyze feedback from volunteers during and after the festival, using this input to improve future volunteer programs.
• Volunteer Recognition: Plan and execute volunteer appreciation activities, such as recognition ceremonies, certificates, or social media spotlights to acknowledge their contributions.

Key Deliverables

1. Volunteer Recruitment Plan

• Description: A strategy for recruiting and selecting volunteers across various roles for CARIFESTA 2025.
• Tangible Output: Finalized volunteer recruitment strategy, including timelines, target groups, and promotional efforts.

2. Volunteer Training Program

• Description: A comprehensive training program for volunteers, including role-specific training and leadership development.
• Tangible Output: Approved training materials, schedules, and documented training sessions.

3. Volunteer Schedule

• Description: A detailed volunteer schedule covering all festival activities, ensuring adequate coverage across venues.
• Tangible Output: Finalized volunteer schedule with assignments and supervisor details.

4. Post-Festival Volunteer Report

• Description: A report evaluating the success of the volunteer program, including recruitment, training, and volunteer satisfaction
• Tangible Output: Finalized volunteer report with key metrics, feedback, and recommendations for future festivals.

Qualifications

Education:

• Bachelor’s degree in Event Management, Human Resources, Social Sciences, or a related field.

Experience:

• Minimum of 3 years in volunteer coordination or management, preferably in large-scale events or festivals.
• Experience in training, supervising, and motivating volunteers.

Skills

• Excellent organizational and project management skills.
• Strong interpersonal and communication skills, with the ability to manage diverse groups of people.
• Proficiency with volunteer management software and scheduling tools.

Application Process:

📅Application Opens: February 10, 2025
📅Application Closes: March 05, 2025

Interested candidates are invited to submit their resume and cover letter to Kim Butcher at Kim-butcher@ncf.bb.